Experiencing this error means your system uses IPv6 as well. However, some networks have both - IPv4 and IPv6 protocols enabled. You can only activate Smart DNS for IPv4 addresses. Smart DNS can not be activated because IPv6 was detected
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Check if Smart DNS works on your TV or gaming console now.This will activate Smart DNS for your new IP address. Once logged in to your account on, go to the Smart DNS page.Make sure that your laptop or phone is connected to the same network as the device on which you will use Smart DNS.The most common reason why you could lose internet connection with Smart DNS is that you enabled Smart DNS for a different IP address than your device (Smart TV, Xbox, etc.) has.ĭid you activate Smart DNS while being connected to your workspace network or mobile data? Do you have a dynamic IP, where the IP address of your network eventually changes on its own? You can only activate Smart DNS for 1 IP address. You lose the internet connection after setting up Smart DNS
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Since there are so many different routers, and each one has a different interface, you may want to look at your router's user manual or search for instructions online.You can use 1.1.1.1 as a primary DNS and 8.8.8.8 as a secondary DNS. Log in to your router and set custom DNS on it.Uninstall and reinstall the streaming app or try clearing the cache of the particular streaming app.If your device has 2 DNS boxes for 2 DNS servers, try to enter the same DNS server to both lines, as in the picture below:.If your device has a DNS box for 1 DNS address only, try one DNS server, then the other If you have successfully set Smart DNS on your device, but your preferred streaming service is not working, here are several things you should try:Īfter activating the Smart DNS service, you received two server addresses. The IP address at does not match with the one on your TV.
Smart DNS can not be activated because IPv6 was detected.You lose internet connection after setting up Smart DNS.In this tutorial, you will find solutions for the following issues:
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